Guidance Around Covert Recordings In The Work Place.

Guidance Around Covert Recordings In The Work Place.

We are asked frequently – especially within the realms of the commercial investigations we complete against rogue employees – about recording people covertly. We are always keen to encourage employers and employees alike to err on the side of extreme caution around this.

For an employer to do so it would be a misstep that could yield massive negative consequences upon them and lead to employment tribunal action against them.

For an employee to do it could result in them being disciplined/dismissed for gross misconduct IF the matter is attended to and policies around this are in effect within the company. Read more about Guidance Around Covert Recordings In The Work Place.

How To Achieve A Higher Standard In Statement Taking

How To Achieve A Higher Standard In Statement Taking

We’re going to repost our guidance around statement-taking again on the blog this month because once more we’re left completely aghast at the standard of evidence-capturing through statements and interviews that we’re experiencing and having to redo on behalf of our solicitor clients or commercial clients.

In most of the incidents we’ve been called in on over the last three months alone, its because our clients have been presented with interview transcripts or statements obtained that are woefully below the evidential standard needed to see through a clean and just result. And the most maddening thing is that the interviewers and statement-takers are often HR professionals or retired police officers. Read more about How To Achieve A Higher Standard In Statement Taking

Why Choose Surmount Investigations?

Why Choose Surmount Investigations?

There’s a lot of private investigators out there. There’s a LOT just in the region of Newcastle Upon Tyne alone. So why pick Surmount Investigations? Why choose us to help with a problem you are faced professionally or personally over the wealth of other options available to you?

 

With this edition of our company blog we’re going to lay out the reasons why we’re the best option for you in clearer detail: Read more about Why Choose Surmount Investigations?

Insurance Fraud – A Case Study

Insurance Fraud – A Case Study

The policyholder had submitted a claim that his BMW 1 Series vehicle had been stolen at the end of March 2018. The initial contact centre staff member taking the details raised a concern and the claims management team put one of their investigators on it.

 

The investigator came back and notified the company that there was “nothing” suspicious about the claim, that they found the policyholder to be “entirely believable” and that they had “no concerns”. The insurance company weren’t convinced – the policyholder couldn’t locate his V5, his crime reference number for reporting it did not appear valid and he allegedly changed the location of where he said it was last parked once it was pointed out to him that there was heavy CCTV coverage in that area. Read more about Insurance Fraud – A Case Study

Investigating Employee Concerns – A Case Study

Investigating Employee Concerns – A Case Study

surveillance photographerOur Newcastle city centre based client got in touch with us after having Surmount recommended to them by a previous organisation we’d worked with, checking us out online and liking what they saw. They brought us in to consult with regards to concerns they had regarding one of their staff.

The staff member had a sales role within the company that required them to travel the region and meet with selected prospective customers that had been cultivated by the company’s engagement team. The prerequisite of the job was that a certain amount of sales calls per day was expected. Read more about Investigating Employee Concerns – A Case Study

A Guide To Combating Harassment

A Guide To Combating Harassment

In light of a recent news story in which Office for National Statistics data shows that in Sunderland alone, 3,203 cases of stalking, harassment or malicious communications were reported between October 2017 and September 2018, we have decided to re-up one of our most acclaimed guidance posts from the last eighteen months.

After all, it remains the case that more and more individuals around Tyne and Wear are coming to professional private investigation companies such as ours to help them try to evidence and deal with harassment as a civil matter in order to bring about an end to the distress it is causing in their lives.

Incidents of harassment, more so in the age of growing social media platforms, are increasing and police services are now de-prioritising dealing with it due to an ongoing staffing and funding crisis. Read more about A Guide To Combating Harassment