Investigating Concerns In The #MeToo / #TimesUp Era

Investigating Concerns In The #MeToo / #TimesUp Era

In our field of work we take formal victim and witness statements to a high evidential standard for a wealth of different reasons – sometimes they relate to internal employee investigations, sometimes they are to do with road traffic collisions to name but two.

On this particular investigation we were brought in by a high profile national company who had offices in the North East and who wanted one of their employees interviewed and the legitimacy of her claims explored.

More and more in the age we live in, companies and employers need to fully embrace the weight and responsibility to their employees born from the #MeToo and #TimesUp movements – taking seriously ALL allegations of harassment and abuse of power. But more importantly doing so sensitively and, where possible, independently. Read more about Investigating Concerns In The #MeToo / #TimesUp Era

Top Five Reasons Solicitors Use Surmount Investigations

Top Five Reasons Solicitors Use Surmount Investigations

We are proud to have grown into what is one of the most highly regarded litigation support services throughout the North East and we continue to be the preferred choice of some of the region’s most prestigious law firms for supporting their solicitors with cases.

In a competitive market place, we ensure that we deliver a service that is a cut-above what solicitors and other professionals in the legal sector usually expect from their investigative support. That’s because we’ve taken the time to work with our clients in this field to discuss what they like, what they need and what hasn’t worked for them in the past.

With this edition of our blog – having polled information from our solicitor clients – we’re able to put together the top five reasons why we’re regarded to the level we are and why we continue to acquire the return custom we do. Read more about Top Five Reasons Solicitors Use Surmount Investigations

When The Client Is Wrong And The ‘Bad’ Guy Is Good: A Case Study

When The Client Is Wrong And The ‘Bad’ Guy Is Good: A Case Study

A lot of companies in our field – heck, a lot of companies full stop – use the ‘case studies’ space on their professional blog to tell big, detailed stories about how they achieved a fantastic result for their client, confirmed all their worst suspicions and caught the ‘bad buy’ or whatever. God knows, there’s a fair enough amount of those very types of case studies in our own archives. Scroll through and take a look.

But what about a study that highlights some good old-fashioned fact-chasing, professionalism and a mask-pull twist ending where the ‘bad guy’ wasn’t bad and the client was wrong all along? There’s not enough of those case studies out there and maybe it’s because no one is wanting to spotlight the times when (*whispers it carefully*) the client calls it wrong. Read more about When The Client Is Wrong And The ‘Bad’ Guy Is Good: A Case Study

Guidance Around Covert Recordings In The Work Place.

Guidance Around Covert Recordings In The Work Place.

We are asked frequently – especially within the realms of the commercial investigations we complete against rogue employees – about recording people covertly. We are always keen to encourage employers and employees alike to err on the side of extreme caution around this.

For an employer to do so it would be a misstep that could yield massive negative consequences upon them and lead to employment tribunal action against them.

For an employee to do it could result in them being disciplined/dismissed for gross misconduct IF the matter is attended to and policies around this are in effect within the company. Read more about Guidance Around Covert Recordings In The Work Place.

Why Choose Surmount Investigations?

Why Choose Surmount Investigations?

There’s a lot of private investigators out there. There’s a LOT just in the region of Newcastle Upon Tyne alone. So why pick Surmount Investigations? Why choose us to help with a problem you are faced professionally or personally over the wealth of other options available to you?

 

With this edition of our company blog we’re going to lay out the reasons why we’re the best option for you in clearer detail: Read more about Why Choose Surmount Investigations?

Insurance Fraud – A Case Study

Insurance Fraud – A Case Study

The policyholder had submitted a claim that his BMW 1 Series vehicle had been stolen at the end of March 2018. The initial contact centre staff member taking the details raised a concern and the claims management team put one of their investigators on it.

 

The investigator came back and notified the company that there was “nothing” suspicious about the claim, that they found the policyholder to be “entirely believable” and that they had “no concerns”. The insurance company weren’t convinced – the policyholder couldn’t locate his V5, his crime reference number for reporting it did not appear valid and he allegedly changed the location of where he said it was last parked once it was pointed out to him that there was heavy CCTV coverage in that area. Read more about Insurance Fraud – A Case Study

Investigating Employee Concerns – A Case Study

Investigating Employee Concerns – A Case Study

surveillance photographerOur Newcastle city centre based client got in touch with us after having Surmount recommended to them by a previous organisation we’d worked with, checking us out online and liking what they saw. They brought us in to consult with regards to concerns they had regarding one of their staff.

The staff member had a sales role within the company that required them to travel the region and meet with selected prospective customers that had been cultivated by the company’s engagement team. The prerequisite of the job was that a certain amount of sales calls per day was expected. Read more about Investigating Employee Concerns – A Case Study

A Guide To Combating Harassment

A Guide To Combating Harassment

In light of a recent news story in which Office for National Statistics data shows that in Sunderland alone, 3,203 cases of stalking, harassment or malicious communications were reported between October 2017 and September 2018, we have decided to re-up one of our most acclaimed guidance posts from the last eighteen months.

After all, it remains the case that more and more individuals around Tyne and Wear are coming to professional private investigation companies such as ours to help them try to evidence and deal with harassment as a civil matter in order to bring about an end to the distress it is causing in their lives.

Incidents of harassment, more so in the age of growing social media platforms, are increasing and police services are now de-prioritising dealing with it due to an ongoing staffing and funding crisis. Read more about A Guide To Combating Harassment

Surviving Harassment – A Guest Blog

Surviving Harassment – A Guest Blog

We continue to welcome guest submissions for our blog from solicitors, clients, HR specialists, professionals within the insurance industry and the like. If you or someone you know would like to submit an entry – or if you have an idea for a guest blog subject that is amenable to the type of work we do at Surmount – please drop us a line at enquiries@surmount-investigations.com

With the permission of our ex-client / the original author who we helped on a difficult Harassment case in Newcastle Upon Tyne, we’re reposting her blog which received a large amount of attention when first published and which she uses as a platform to a) talk through her experience of working with us to bring her distress to an end and b) hopefully help other people out there who might be in a similar position.

[To protect her identity, and at her own request, all names have been changed]. Read more about Surviving Harassment – A Guest Blog

Bail Affirmations – A Case Study

Bail Affirmations – A Case Study

‘Bail Affirmations’ are a service we provide to solicitors and law firms frequently. We have assisted the CPS, the police and private clients with gathering evidence to confirm whether those awaiting trial pertaining to criminal matters are breaching the bail restrictions conditional to their release.

A solicitor client of ours who uses us regularly for process serving got in touch and explained that she was representing a father, ‘Darren’, in a rather acrimonious custody dispute matter. She said that the father’s ex-wife, ‘Leanne’, had been in a relationship with a violent drug user, ‘Brian’, who was recently released from police custody for an arrest involving taking/supplying drugs in front of the children of ‘Darren’ and ‘Leanne’ and beating them on two separate occasions. Read more about Bail Affirmations – A Case Study